Shipping, Returns & Damage Policy​

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Last updated: Oct 19, 2026

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Shipping

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US shipping on prints

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• Orders of $100 or more: flat $9.95 shipping.

• Orders under $100: flat $6.95 shipping for prints.

• 18x24 prints: $14.95.

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Originals: each original ships for a flat $25 within the US. Shipping insurance isn't included. If you'd like your piece insured, email us before it ships.

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International: we currently ship within the US only.

International buyers: email us for a quote. Buyers pay duties and customs, and international sales are final unless the piece arrives damaged.

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Ship times (business days from order to ship date)

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• Prints: 5-7 business days. Each print is signed and numbered by hand before it ships.

• Originals: 3-5 business days.

• You'll get a tracking number by email as soon as your order ships.

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How we pack

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• Prints ship flat in rigid mailers or in triangle tubes, depending on size.

• Each limited-edition print comes hand-signed and numbered with a Certificate of Authenticity.

• Originals are professionally boxed and packed for safe travel.

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Returns

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Originals

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• You can return an original within 14 days of delivery.

• It must arrive back in its original condition, in the original packing if possible.

• The buyer pays return shipping, and we recommend insuring it.

• We'll refund the purchase price once the piece arrives back safely.

• Please email us before sending a return so we can watch for it.

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Prints

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• Prints are final sale, because each one is signed and numbered by hand.

• The one exception is damage in shipping (see below).

• Canvas prints are gallery-wrapped with a solid black edge.

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Commissions

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• Commission deposits are non-refundable. The deposit holds your spot and covers the start of the work.

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Damage in shipping

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• If something arrives damaged, email a photo of the item and the packaging within 48 hours of delivery.

• Keep the packaging until we sort it out, since the carrier may need it for a claim.

• We'll send a replacement or give you a full refund, your choice.

• For a limited-edition print, the replacement gets a new edition number, and the damaged number is recorded as retired.

• For an original, a refund is the usual fix, since there's only one.

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Questions

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Email chadwgreene@gmail.com and we'll get back to you.